Tolu Makinde, an affected customer, described the scene at a Zenith Bank branch: “The banking hall was a mess today.
One user, @tobishiyanbola, tweeted, “There’s no way on earth Zenith Bank shouldn’t be penalized for this atrocious act.
These prolonged disruptions have escalated tensions, with some customers protesting outside Zenith Bank branches due to the long delays in accessing their funds.
Read also: FG to launch $750m World Bank electricity initiative next monthIn response, Zenith Bank announced via X on Thursday that significant progress had been made with the upgrade.
“We have made significant progress with the upgrade, and you can now perform transactions conveniently with the following Zenith Bank channels: Your Zenith debit card, the Zenith Bank mobile app, the Zenith Bank internet banking platform, and Zenith agents nationwide (agent banking),” the bank stated...
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