Client intake for lawyers

Know the issues before the first call

Before a free consultation, your prospective client answers about 30 questions, mostly with a tap, in about 15 minutes. You clear their names for conflicts, then read a short brief: the issues, the documents to ask for and other work you could offer.

$75 a brief, never more than $199 a month per lawyer. Your first three briefs are free.

No card. We set it up with you on a 15-minute call.

  • Conflict check before the brief
  • No AI
  • Never recorded
  • Deleted after 14 days

Names clearedMade-up example · Example Co, a sauce maker with its first big retail deal

The recipe may not be fully theirs

“Our recipes were developed with a contract manufacturer in Ohio, and I’m not sure who owns them.”

Ask on the call

  • Did they develop the recipe before working with the manufacturer, or together?
  • What did they sign with the manufacturer: a supply agreement, an NDA, a quote, or nothing?
  • Can the manufacturer make the same product for anyone else, and what happens if the relationship ends?

What settles it

The manufacturing, co-packing or supply agreement, and any NDA with the manufacturer.

Work you could offer

Review and negotiate the retailer’s vendor agreement, which is what they asked about. Before that: confirm who owns the recipe, and put the founders’ ownership in writing.

Open the full demo brief · three examples

Your return

One $2,500 engagement pays for a year

At most, Tellbrief costs one lawyer $2,388 a year.

  • Quote on the first call. You go in knowing the issues and the documents, so you can propose the work and a fee before you hang up.
  • Scope the whole job. Each brief sorts the work into what they asked for, what to check first and what can wait. Copy your picks as a draft email or engagement-letter scope.
  • Be there for the next matter. Save a 60-day calendar reminder with a check-in email listing the work you didn’t offer. Your client can save a 3-month reminder linking back to you.
  • Skip calls you can’t take. If the names show a conflict, you decline before you meet, and the brief costs nothing.

Results depend on you and your clients, so we don’t promise them.

Your break-even

of your briefs has to win you one more engagement

At $2,500, one more engagement pays for 33 briefs, or 12 months at the $199 monthly limit. Related work the briefs flag counts too.

How it works

It starts after the client books

  1. Send your link. Put it in your booking confirmation, and every new client gets it.
  2. They answer about 30 questions. Clients don’t make an account. They get a copy of their brief, with no legal advice or conclusions in it.
  3. You run the conflict check first. Then the brief opens.
  4. You read the brief and take the call. It opens on your dashboard.

Before they’re your client

You clear the names before you read their answers

Rule 1.18’s comment says a lawyer considering a new matter “should limit the initial consultation to only such information as reasonably appears necessary for that purpose.”1 So the brief stays locked until you’ve run your conflict check. Security details

  1. Names reach you first. The email says names are waiting, with no client details.
  2. You clear or decline. If you decline, the brief is deleted unread.
  • No AINo AI model reads your client’s answers. The brief pairs their answers with notes we wrote ahead of time for each business situation.
  • No recordingTellbrief never joins or records your call. A 2026 New York City Bar opinion (opens in a new tab) says the default with prospective clients should be not to record.
  • EncryptedNames and briefs are encrypted, and each firm’s records are kept apart.
  • No trackersNo ad trackers, analytics or cookies.
  • Deleted after 14 daysTellbrief deletes its copy 14 days after a brief reaches you. We email you 3 days before, so you can save the PDF.
  • Stays separateIt doesn’t connect to practice-management software, so it never sees your other clients. How setup works

Before you sign up

See both sides, in order

Nothing is sent.

  • 1. Answer as your clientThe same questions your clients get. Walk the intake
  • 2. Clear the namesNames reach you first. Clear them, and the brief opens. Open the demo dashboard
  • Talk to the founderJake Silverstein built Tellbrief and sets up each pilot himself. About us

Pricing

You pay only when a brief reaches you

Your first three briefs are free, with no card.

After your third brief

$75 a brief

  • Never more than $199 a month per lawyer
  • Free for clients you decline or who don’t finish
  • Free for any month with no briefs
  • Lawyers at the firm who get no briefs don’t count
  • Stop any month

Nothing is billed until you tell us you’re keeping it.

Firms set up before April 1, 2027 pay $40 a brief, at most $99 per lawyer a month, for a year.

Before you decide

What lawyers ask first

More on the questions page.

Will my clients fill it out?

It comes from you after they book, with your firm’s name on it. Every answer a brief needs is a tap, and they type only the names for your conflict check and an email address. If they skip it, the call goes ahead as usual. Answer it as your client and time it yourself.

I don’t want AI near client data.

There isn’t any. Nothing your client writes is sent to an AI company. The privacy page lists every outside service we use.

Couldn’t we build this on our own website?

You could build a form in an afternoon, but it would only collect answers. Tellbrief does five things a plain form doesn’t:

  • You check conflicts before you read anything. A form emails you the client’s whole story, so you know it before you know whether you can take them. Tellbrief shows you only the names. The answers open after you clear them. If you decline, they’re deleted unread and we email the client that you can’t take it on.
  • You get a brief you can quote from. Tellbrief checks the answers against notes we wrote on 23 issues business lawyers look for. For each one that applies, you get the questions to ask and the documents that settle it, so you can propose the work and a fee on the first call.
  • You see other work the client may need. Tellbrief also asks about the business: who owns what, what they’ve signed and what data they hold. Each brief lists work the client didn’t ask about, with a draft email offering it.
  • The client comes prepared. They get their own copy with a list of documents to bring, so you don’t spend the call asking for them.
  • There’s nothing for your firm to run. We handle the encryption, the deletion schedule, the emails to clients and the PDF. With your own form, someone at the firm would have to.

If you already have a form, keep it for booking. The Tellbrief link goes in the confirmation your booking tool already sends. Open the demo brief and put it next to what your form sends you.

Is it worth $75 a brief?

Three briefs are free. After that, clients you decline cost nothing, and one lawyer never pays more than $199 a month. Firms set up before April 1, 2027 get the founding price for a year.

Does it give my client legal advice?

No. Their copy says it isn’t legal advice and doesn’t create an attorney-client relationship, and it holds no legal conclusions. The advice is yours to give, once you take them on.

Starting a pilot

  1. Tell us about your firmYour firm, practice area and state.
  2. We set up your link with youOn a 15-minute call. You paste one line into your booking confirmation. No confirmation email yet? Start from our consultation email template.
  3. You decide after three briefsYour pilot report shows how many clients sent a brief, how many hired you, and how many hired you for more than they asked.

You can try it without changing your website. Before your first real client, we agree in writing on the price and how client information is handled. If someone at your firm approves new tools, send them the firm packet.

Start a free pilot

1. ABA Model Rule 1.18, comment [4], as Minnesota adopted it (opens in a new tab). Check your state’s version.

Run a business? Make a free brief to take to any lawyer.