Client intake software for law firms

Know the case before the first call

Your client answers Tellbrief’s questions before the first call. You read a brief: the issue to raise first, the questions to ask, the documents to request.

Sample briefs by practice

Conflict check: names cleared Made-up example Booked for: Retailer contract review

Raise first

Who owns the recipe needs checking

“Our recipes were developed with a contract manufacturer in Ohio, and I’m not sure who owns them.”

Ask on the call

  • Did they develop the recipe before working with the manufacturer, or together?
  • What do the signed terms say about ownership, permitted use, confidentiality and rights after the relationship ends?
  • Can the manufacturer make the same product for anyone else, and what happens if the relationship ends?

Documents to ask for

The manufacturing, co-packing or supply agreement, and any NDA with the manufacturer.

Read the rest of this brief →

Possible work to discuss

Review the development history and signed terms, then clarify ownership or licensing if the documents leave a gap.

They say the founders never signed anything between them
“My co-founder and I never signed anything between us.”

By their account, nothing signed records who owns what. If a founder leaves or the founders disagree, the split rests on memory and messages.

Ask on the call

  • What split did the founders agree to, and is it written anywhere?
  • What stock or membership interests were actually issued, and do the records match the split and any vesting?
  • And the one with a deadline: if founder stock was issued subject to vesting, was an 83(b) election filed within 30 days of the grant? An 83(b) election is a tax filing that has to be made within 30 days of receiving the stock.

Documents to ask for

The brief names the documents to ask for, too: formation documents, any stock issuance or membership records, and anything showing the agreed split — “an agreement, a term sheet, even an email.”

Possible work to discuss

The brief lists the work each issue could lead to, so you can raise it on the call — or save it for later.

For what they asked

Review and negotiate the retailer’s vendor agreement.

Worth checking first

Confirm who owns the product and paper it with the manufacturer: ownership or license terms, and confidentiality.

Later, if they want

Move key assets and accounts into the company’s name.

Fixed rules assembled this brief from the client’s answers — no AI wrote any of it.

$75 a brief, capped at $199 a month Clients answer in about 15 minutes Declined answers are deleted unread

How it works

Keep your process and add one link

01

Send the link

Add it to your booking confirmation. The questions take clients about 15 minutes, and most answers take one tap.

02

Run your conflict check first

You see their names, email and the topic — never their answers — until you clear them. Decline, and their answers are deleted unread.

03

Read the brief before the call

Save a PDF for your file if you need it.

No confirmation email yet? Start from our consultation email template. Common questions
Setup details

You keep your booking and case tools. We set up your link with you on a short call, or you can request your link on the signup page. How setup works

Why a brief, not a form

What the brief does with their answers

The issue to raise first.

Who owns the recipe needs checking

An outside manufacturer helps make the product. The contract and development history may determine who can use the recipe. Confirm who created it, what was signed, and whether the manufacturer has any rights before treating ownership as settled. A retailer’s vendor agreement may ask them to promise they own or have the rights to the product.

Questions to ask, from their answers.

In the client’s words

“Our recipes were developed with a contract manufacturer in Ohio, and I’m not sure who owns them.”

Ask on the call

Did they develop the recipe before working with the manufacturer, or together?

A question they left blank is never answered for them — on a business brief, the blanks are listed as skipped, not guessed at.

Every answer they gave is in the brief, in the order they gave it.

Documents to ask for, named.

Documents to ask for

  • The manufacturing, co-packing or supply agreement, and any NDA with the manufacturer
  • Anything showing who developed it and when: notes, emails, test batches

The scope is already listed for you: Tick the lines you want — they copy into a draft email or an engagement letter’s scope.

A form gives you answers. A brief gives you the matter.

What changes on the first call

With and without a brief

TopicWithout a briefWith Tellbrief
What to exploreYou spot related questions mid-call.Questions tied to their answers.
DocumentsRecords arrive after the call.Ask before the call. The brief lists them.
After the callFollow-up work gets missed.Save a 60-day follow-up in your own calendar, with an editable email to send when it comes up.

No AI writes it — the brief comes from the client’s own answers

Fixed rules build it from the client’s answers — same checks, same order, every client.

How the checks work

The checks look for deadlines in the answers, places where two answers don’t sit together, and documents that would settle an open question.

Tellbrief doesn’t give legal advice. Whether to take the case is your call.

Privacy, in numbers

Deletion dates, not adjectives

  • 14 daysTellbrief’s copy of a delivered brief, deleted.
  • 45 daysConflict-check names, kept then deleted.
  • 365 daysAfter-call notes, kept then deleted.

Deletion covers Tellbrief’s copies only. The PDF you saved is yours.

Full schedule: the Security page and Privacy.

Read the sample brief for your practice — every client in it is made up.

Business law

47 questions in the set — 48 for returning clients, who confirm their earlier facts · most people answer about 30

Forming a company, contracts, hiring, raising money. Later questions depend on earlier answers.

Personal injury

22 questions in the set; most people answer about 20.

What happened, when, care so far and insurance. An older injury or government involvement is flagged first in the brief, and a settlement offer gets its own question for the call.

Why it’s worth it

What $75 buys

You can inspect the finished document before you pay anything: the sample briefs on this page are the brief itself, with made-up clients.

Pay per brief

$75 per brief

Capped at $199 a month, per lawyer.

For firms with up to five lawyers

$499 a month, at most

Whichever is less: $499, or brief by brief.

Full pricing details

Nothing is billed until you say you’re keeping Tellbrief. Briefs from before that day are never charged. Delivered means released after you clear the names. On the firm plan, the month you say yes is free. A month with no briefs costs nothing. A third brief in a month adds $49 — that reaches the $199 cap — and further briefs that month add nothing. Only lawyers who got briefs count toward the cap. Five lawyers at their own caps: $995. The firm cap holds it to $499. Bar members: $40 a brief, $99 a month cap per lawyer, first year. You pay only for briefs that reach you. Names you decline cost nothing. Tellbrief doesn’t take a share of legal fees and doesn’t pay or charge for referrals.

The cost of not having it

The cost of no brief

No issue to raise first. No questions chosen from their answers. No documents listed before the call. The records that would settle the open questions arrive afterwards, if they arrive. And you talk before you check names — talking with a prospective client before a conflict check can create duties under Rule 1.18 (opens in a new tab).

Questions

Common questions

Will this work with my booking software?+

Yes. Keep your tool. Add the Tellbrief link to the booking confirmation.

See setup details
How does the conflict check work?+

You see their names, email and the topic first — never their answers — before you clear them. Your firm runs its own conflict check and decides whether to clear the names or decline.

See the information-handling process
What happens to prospective-client information?+

Declined: answers deleted unread, at no cost. Delivered: see the deletion dates above.

Read the privacy and data-use details
What happens after my three free briefs?+

Per-brief billing starts the day you say you’re keeping Tellbrief. See Pricing.

See full pricing details

See if it helps on your next call

Start with three free briefs → See the demo
Request your linkSee the demo