GTBank customers frustrated by service disruptions after system upgrade - Tellbrief.com

GTBank customers frustrated by service disruptions after system upgrade

Speaking with the News Agency of Nigeria (NAN) on Tuesday, customers at various GTBank branches in Lagos, expressed frustration over difficulties in accessing their accounts and completing transactions. NAN correspondent who visited several GTBank branches, including Victoria Island, Costain, Bode Thomas, and Allen Avenue, observed that banking activities were ongoing, with some ATMs dispensing cash.

Although, the bank assured customers that essential services such as transfers, bill payments, and airtime and data purchases would remain available, many customers faced difficulties. “I just left the GTBank branch at VI near Eko Hotel, and they told me the system is gradually coming back online,” she said.

ADVERTISEMENT“Beside the bank was a PoS operator where bank customers rushed to in order to get more cash,” she added...

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