Zenith Bank says banking services restored after over 48 hours of outage

Oct. 3, 2024 - Nairametrics

Zenith Bank on Thursday said it has made progress in its IT upgrade which disrupted its banking services for over 48 hours, adding that its customers can now transact across its various channels. According to the bank, its customers can now perform transactions through their debit cards, mobile app, internet banking, and through its agents nationwide.

What you should knowMeanwhile, earlier reports suggested that Zenith Bank was doing more than IT maintenance but migrating its core banking platform to a new one. Zenith Bank, which previously used Phoenix, a software developed by London-based Finastra, is reportedly migrating to Oracle’s Flexcube, a platform used by many other Nigerian banks.

Tier-1 Zenith Bank was one of the biggest earners from electronic transactions in half-year 2024, according to its financial results...