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Questions to ask a lawyer about subscription and auto-renewal terms

Dealing with subscription and auto-renewal terms? Describe it in your own words, and Tellbrief turns your answers into a short brief with the questions worth asking and the records to have ready, so your first call with a lawyer starts further ahead.

For example: A subscription business with automatic renewals, selling online on terms from a template. A brief for this founder suggests the lists below.

Questions worth asking

  1. What should our terms with customers cover before the first one signs?
  2. What personal information do we collect, and does our privacy notice match it?About 1,822 data-privacy class actions were filed in 2025, up from 1,488 in 2024.1
  3. Do our renewal and cancellation terms meet the rules where we sell?Within a few weeks in 2025, at least 12 class actions were filed against online retailers over renewal terms. The FTC and California prosecutors each reached $7.5 million settlements.2

Records to have ready

  • Contracts and policies you already haveYour lawyer will start from what you have.
  • Your privacy policy and a list of services that handle customer dataYou collect personal information.

Your brief builds its own lists from your answers.

Build your own brief

About 30 questions, most of them one tap. No account and no card during early access. Tellbrief isn’t a law firm and doesn’t give legal advice.

Start your brief

Questions founders ask

What questions should I ask a lawyer about subscription and auto-renewal terms?

For the founder in this example, the brief suggests: What should our terms with customers cover before the first one signs? What personal information do we collect, and does our privacy notice match it? Do our renewal and cancellation terms meet the rules where we sell? Your own brief builds its list from your answers.

What should I have ready before the first call?

For this example: Contracts and policies you already have; Your privacy policy and a list of services that handle customer data. Your own brief lists what fits your answers.

Is this legal advice?

No. Tellbrief organizes your information so the first conversation with your lawyer starts further ahead. It isn’t a law firm, and using it doesn’t make anyone your lawyer. Legal advice comes from a licensed lawyer, once they agree to take on your matter.

What does it cost?

Your brief is free during early access, with no card and no account. If you’d like Jordan to take on the work, he reads your answers first, then talks through the scope and his fee with you before any work starts. Tellbrief takes no share of it.

How long does it take?

About 30 questions once the names are cleared, and most take one tap. Plan on 10 to 15 minutes.

Other situations

  1. Duane Morris Class Action Review, data privacy filings (January 2026) (opens in a new tab).
  2. Benesch, automatic renewal compliance (September 2025) (opens in a new tab).